The new Securus Mobile app* for Android lets you manage all of your communication with your incarcerated loved one from anywhere. Now you can fund a calling account so you’re always ready to receive their call, check account balances, schedule and join a video visit…message an inmate… and so much more. Download the Securus Mobile app on Google Play to receive all of the great, new updates or click the “I’m an Android user” below to see all of the new capabilities. *Securus Mobile is currently only available on Android platforms. Apple users can still use the Securus Video Visitation app to enjoy existing features and remotely to visit from anywhere using Wi-Fi or cellular data service. Download the app from the App store today!

Mobile Options
  • Android Users
    Download the Securus Mobile app and enjoy the following:

    Create a Securus Online Account

    • Change password or 4 digit passcode
    • Enroll in marketing email alerts
    • Existing Securus Online account users can manage their accounts with their existing email address and password

    Add services to your prepaid phone account and fund:

    • Video Visitation
    • eMessaging

    Manage AdvanceConnect account, including:

    • View account status
    • See AdvanceConnect account number
    • View Call details
    • View transaction summary
    • Update credit/debit card information
    • Enroll in AutoPay or TextPay
    • View, edit or delete authorized phone numbers
    • Block or unblock calls
      • From one specific facility
      • From all facilities

    Enroll, schedule and Video Visit

    • Visit your loved one remotely from almost anywhere in the world where you have Wi-Fi or cellular date service
    • Access and view your upcoming scheduled video visits
    • Sync details of upcoming visits with your calendar
    • Receive notifications for upcoming visits
    • Test Wi-Fi/cellular connection to determine quality of video visitation

    eMessage your loved one

    • Send a message and photo
    • Prepay for reply
  • Apple Users
    Download the Securus Mobile app and enjoy the following:
    • Visit your loved one remotely from almost anywhere in the world where you have Wi-Fi or cellular service
    • Easily log in with your existing Securus Online account using your email address and password
    • Access and view your upcoming scheduled video visits
    • Sync details of your upcoming scheduled visits with your calendar
    • Receive notifications for upcoming visits
    • Test Wi-Fi/cellular connection to determine quality of video visit
    • Fund Inmate Debit

Apple, the Apple logo, iPhone, and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android, Google Play, and the Google Play logo are trademarks of Google Inc.

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